Queue token

Terms & Conditions

Please read these before you take a queue token. By ticking the box on the token form you agree to them.

1. Your token

  • A token holds your place in the queue for one person and one date. It cannot be sold, transferred or shared.
  • You can only take a token for a date the temple has opened for the queue. Dates are in Singapore time (SGT).
  • Please give your real name and a mobile number that you can receive WhatsApp messages on.

2. Being called

  • Please be at the temple when your number is called. If you are not there, your token may be skipped.
  • Token numbers are issued in order and the temple decides the order of service. We cannot promise an exact waiting time.
  • The temple may pause, close or change the queue at any time, for example for a ceremony or an emergency.

3. Notifications

  • By taking a token you agree to receive a one-time verification code and a message when your token is called, by WhatsApp or SMS to the number you gave.
  • We only use these messages for the queue. We do not send advertising.

4. Your personal data

  • We collect your name and mobile number only to run the queue and to contact you about your token.
  • We do not sell your details. Staff who run the queue can see them, and they are kept only as long as needed for the temple records.
  • To ask us to correct or delete your details, speak to the temple staff.

5. Using the service

  • Do not misuse the service, for example by taking tokens in other people's names or with a number that is not yours.
  • The temple may cancel a token that is misused.
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